Terms and Conditions

Last updated: September 30, 2024

Please read these terms and conditions carefully before using Our Service.

Terms and Conditions for Body Motion Lab

1. Introduction Welcome to Body Motion Lab. By using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

2. Disclaimer Practitioners at Body Motion Lab are not medical professionals. Our services do not constitute medical treatment or advice. For any medical concerns, you must seek the guidance of a qualified healthcare provider.

3. Client Responsibility You are responsible for providing accurate and complete information regarding your medical history, conditions, and any injuries. Failure to disclose relevant information may affect your treatment and we may be unable to proceed with your session.

4. Liability Body Motion Lab and its practitioners will not be held liable for any side effects or adverse reactions resulting from treatments. This includes cases where you have failed to notify the practitioner of any existing medical conditions or injuries.

5. Treatment Refusal If you refuse to disclose any medical or injury details that may impact your treatment, we reserve the right to refuse service.

6. Appointments and Cancellations All appointments must be scheduled in advance. We require a minimum of 24 hours’ notice for cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee. 

Please note that there is a 72 hours cancellation policy for Derby and 5 days for London and Birmingham. If you cancel within these periods, your deposit for any treatment will be non-refundable, and any full payments for pop-ups will also be non-refundable.

7. Payment Terms Payments for services must be made at the time of treatment. We accept various payment methods, which will be detailed at the time of your appointment. A deposit is required before booking. 

8. Privacy Policy We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data.

9. Changes to Terms Body Motion Lab reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services indicates your acceptance of the updated terms.

10. Governing Law These terms and conditions are governed by the laws of England and Wales. Any disputes arising from these terms will be resolved in accordance with the applicable laws.

11. Contact Information For any questions or concerns regarding these terms and conditions, please contact us at info@bodymotionlab.co.uk.

At Body Motion Lab, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website (https://bodymotionlab.co.uk) or use our services.

Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, and any other information you provide when you book an appointment or contact us.
• Health Information: Relevant medical history or health information you choose to share with us to facilitate your treatment.
• Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and time spent on our site.

2. How We Use Your Information

We may use your information for the following purposes:

• To provide and manage our services.
• To communicate with you regarding your appointments and inquiries.
• To improve our website and services based on user feedback and usage patterns.
• To comply with legal obligations and enforce our terms and conditions.

3. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and providing our services, subject to confidentiality agreements.
• For Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request correction of any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to our legal obligations to retain certain data.

6. Cookies

Our website may use cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and improve our services. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with a new effective date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us